The terms and conditions governing the use of our services
2025/03/10
These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Important notice: We operate an email-based, human editing service. We do not offer card payments on-site and do not use Stripe for checkout. Payments, if any, are handled offline (e.g., invoice or PayPal after preview approval).
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.
You agree to use the services only with content for which you have full rights and permissions. We do not permit the removal of protected “copyright management information” (CMI) or any source-protected watermark/attribution. We reserve the right to refuse or terminate service for suspected infringement or evasion activity.
If any account or portal access is provided, you must provide accurate and complete information and keep your credentials secure. We may restrict or remove access where reasonably necessary for compliance.
Our website and its original content, features, and functionality are owned by us and are protected by applicable laws. Third‑party names and marks (e.g., platform names) are used only for descriptive purposes and do not imply endorsement or affiliation.
You retain your rights to content you submit. You grant us a limited, revocable, non‑exclusive, worldwide license to process your content solely to provide the requested editing services. You warrant that you have all rights and permissions to submit the content and to request the specific edits. You agree not to request removal of protected CMI or watermarks where prohibited by law or by the original rights holder’s terms.
You agree not to:
We may refuse or stop work, or suspend/terminate access, where we reasonably believe content is infringing or requests violate these Terms. We provide a good‑faith takedown process for rights holders to notify us.
Services are provided "as is." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement. We are not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability is limited to the amounts you actually paid for the relevant service, if any.
We are not responsible for policy changes or enforcement actions by third‑party platforms, or for your downstream use of edited materials.
We do not provide on‑site card checkout. Where applicable, payments are handled via email‑coordinated invoice or PayPal. We support preview‑then‑pay or milestone‑based payment. If you are not satisfied with the final result, you may request a refund as described in our Refund Policy.
Rights holders may contact us with proper notice identifying the material, their rights, and requested action. We will act in good faith, which may include pausing delivery or refusing work. Contact: [email protected].
We may modify these Terms from time to time. Material changes will be posted here with a revised date.
For Terms or rights inquiries, please email: [email protected].